This Privacy Policy explains how Medentee Ltd (“Medentee”, “we”, “us”, “our”) collects, uses, and protects personal data when you access or use https://medentee.com (the “Website”) and the Medentee platform available at https://app.medentee.com (the “Platform”).
Medentee is a professional communication and collaboration platform. We process personal data in accordance with the UK GDPR, EU GDPR, and applicable data protection laws.
Medentee is owned and operated by Medentee Ltd, a company registered in England and Wales.
Company details:
Medentee Ltd
71–75 Shelton Street
Covent Garden
London
United Kingdom
Email: [email protected]
This Privacy Policy applies to:
· visitors of the Website
· registered users of the Platform
· participants in communities, events, and professional collaborations hosted on Medentee
The Platform is intended for professional use and is not designed for patients or the general public.
Depending on how you use Medentee, we may collect:This Privacy Policy applies to:
· Account and profile information, including name, email address, professional role, organisation, biography, profile photo, and other professional information voluntarily provided by users
· Login credentials and authentication data
· Messages, files, and content shared by users through the Platform
· Event, community, and project participation data
· Technical data such as IP address, device type, browser, operating system, and log data
· Usage and interaction data relating to how the Platform is accessed and used
Profile information is visible to other registered users in accordance with Platform settings and user preferences.
We do not intentionally collect patient health data. Any case-related or patient-related information shared on the Platform is provided at the discretion and responsibility of users.
We use personal data to:
· provide and operate the Platform
· enable professional networking, communication, and collaboration
· manage user accounts, communities, and events
· maintain Platform security and integrity
· improve features and user experience
· comply with legal obligations
We process personal data based on:
· performance of a contract (providing access to the Platform)
· legitimate interests in operating a secure professional platform
· user consent where required- compliance with legal obligations
Users are responsible for ensuring a lawful basis for sharing any case-related or patient-related information.
Medentee processes such data only to provide Platform functionality and does not determine clinical purposes or treatment decisions.
Personal data is stored on servers located within the European Economic Area or the United Kingdom.
In limited circumstances, authorised personnel or service providers may access data from outside these regions, subject to appropriate safeguards.
We may use trusted service providers for hosting, analytics, communication, or support services.
Such providers process data on our behalf and are bound by contractual confidentiality and data protection obligations.
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Users may request deletion of their accounts and personal data, subject to legal or operational retention requirements.
You have rights under data protection laws, including the right to:
· access your personal data
· request correction or deletion
· restrict or object to certain processing
· withdraw consent where applicable
· lodge a complaint with a supervisory authority
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
However, no system can be guaranteed to be completely secure.
We may use cookies or similar technologies to ensure basic functionality, improve user experience, and analyse usage.
Where required, cookie consent mechanisms are provided.
We may update this Privacy Policy from time to time. The latest version will be published on the Website with an updated date.
If you have questions about this Privacy Policy or your personal data, please contact: [email protected]
